Cookie Policy

Effective Date: June 02, 2025
Last Updated: June 02, 2025

This Cookie Policy explains how Procon 24/7 (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website www.proconcrete247.co.uk (the “Website”).

By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or stop using our Website.

Company Details:

• Company Name: Procon 24/7
• Website: www.proconcrete247.co.uk
• Contact: info@procon247.co.uk
• Phone: 0800 001 6147

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information that is transferred to your device’s hard drive. They help us improve your experience by:

• Remembering your preferences and settings
• Understanding how you use our Website
• Providing relevant content and advertisements
• Analyzing Website performance and functionality

These cookies are necessary for the Website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

Examples include:

• Session management cookies
• Security cookies
• Load balancing cookies
• Cookie consent preferences

Legal Basis: These cookies are essential for the legitimate operation of our Website.

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve how our Website works.

Examples include:

• Google Analytics cookies
• Page load time measurement
• Error tracking and reporting
• User behavior analysis

Purpose: Website optimization and performance improvement.

These cookies allow the Website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Examples include:

• Language preference cookies
• Region/location settings
• Form auto-fill preferences
• Accessibility settings

Purpose: Enhanced user experience and personalization.

These cookies may be set through our Website by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

Examples include:

• Google Ads cookies
• Facebook Pixel
• Remarketing cookies
• Conversion tracking cookies

Purpose: Targeted advertising and marketing campaign measurement.

We use Google Analytics to analyze Website usage and improve our services.

Cookie Names: _ga, ga*, _gid, _gat Duration: Up to 2 years Purpose: Website analytics and user behavior tracking More Information: Google Analytics Cookie Usage

If our Website uses WordPress, the following cookies may be set:

Cookie Names: wordpress_, wp-settings-, wordpress_logged_in_* Duration: Session to 1 year Purpose: Website functionality and user authentication

Cookie Names: Various form-related cookies Duration: Session Purpose: Form functionality and spam prevention

Cookie Names: Various advertising network cookies Duration: 30 days to 2 years Purpose: Advertising targeting and conversion tracking

Our Website may contain content from third-party services that set their own cookies. We do not control these cookies, and you should check the relevant third-party websites for information about their cookies.

Common Third-Party Services:

• Google Analytics: Website analytics
• Google Maps: Location and mapping services
• YouTube: Video content (if embedded)
• Social Media Platforms: Social sharing buttons
• Payment Processors: Secure payment processing

These are temporary cookies that are deleted when you close your browser.

These remain on your device for a set period or until you delete them. The duration varies depending on the cookie’s purpose:

• Essential Cookies: Session to 1 year
• Analytics Cookies: Up to 2 years
• Marketing Cookies: 30 days to 2 years
• Functionality Cookies: Session to 1 year

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies you have and delete them individually
• Block third-party cookies
• Block cookies from particular sites
• Block all cookies from being set
• Delete all cookies when you close your browser

Popular Browser Cookie Settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

When you first visit our Website, you will see a cookie consent banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• View this Cookie Policy

You can change your preferences at any time by:

• Clicking the cookie preferences link in our website footer
• Contacting us directly at info@procon247.co.uk

To opt out of Google Analytics across all websites, you can:

• Install the Google Analytics Opt-out Browser Add-on
• Use browser settings to block analytics cookies

Disabling essential cookies may prevent you from:

• Using certain Website features
• Submitting forms or making enquiries
• Accessing secure areas of the Website

Disabling non-essential cookies may result in:

• Less personalized Website experience
• Inability to remember your preferences
• Less relevant advertising
• Reduced Website performance optimization

This Cookie Policy applies to our Website accessed through web browsers. If you access our services through a mobile app, different privacy and data collection practices may apply as outlined in the app’s privacy settings.

Our Website does not currently respond to “Do Not Track” browser signals. You can control tracking through the cookie management options described above.

Some of our third-party service providers (such as Google Analytics) may transfer and process your cookie data outside the UK. We ensure these transfers comply with UK data protection laws and include appropriate safeguards.

Under UK data protection laws, you have rights regarding cookies and tracking:

You can withdraw your consent to non-essential cookies at any time through:

• Browser settings
• Our cookie preference center
• Contacting us directly

You have the right to know what cookies are being used and for what purpose, as outlined in this policy.

You can object to certain types of cookie processing, particularly for marketing purposes.

If you have concerns about our use of cookies, you can:

1. Contact us directly at info@procon247.co.uk
2. Lodge a complaint with the Information Commissioner’s Office (ICO):
   • Website: www.ico.org.uk
   • Phone: 0303 123 1113

We may update this Cookie Policy from time to time to reflect:

• Changes in technology
• Legal requirements
• Our business practices
• New cookie types or purposes

When we make significant changes, we will:

• Post the updated policy on our Website with a new effective date
• Notify users through our Website or email where appropriate
• Request fresh consent where required by law

We recommend reviewing this Cookie Policy regularly to stay informed about our cookie practices.

We process cookies based on the following legal grounds:

For non-essential cookies, we rely on your explicit consent provided through our cookie consent mechanism.

For essential cookies and some analytics cookies, we rely on our legitimate interest in:

• Operating and securing our Website
• Improving user experience
• Analyzing Website performance

Some cookies are necessary to provide the services you request from us.

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Procon 24/7 113 Brigshaw Drive
Allerton Bywater
WF10 2HS
West Yorkshire
United Kingdom

Phone: 0800 001 6147
Email: info@procon247.co.uk
Website: www.proconcrete247.co.uk

Operating Hours: 24 hours a day, 7 days a week